For all shipping inquires, email service@awesomechains.store.

Shipping

All orders are shipped from Tbilisi, Georgia. Orders are typically dispatched within 3–5 business days; however, delays may occur due to external factors. You will receive a confirmation email after placing your order and a separate notification once your order has shipped.

Availability and dispatch times are listed individually on each product page. Please refer to the product page for the exact status and shipping timeframe of each item.

Awesome Chains is not liable for misplaced or stolen packages. If the shipping address provided at checkout matches the address to which the order was delivered, and the tracking status shows as “delivered,” responsibility for the package is transferred to the customer. Lost or stolen packages are non-refundable. If an issue arises, you may contact us at service@awesomechains.store and we will do our best to assist.

United States

Shipping options:

UPS: approx. 10-14 business days on average

UPS Express: approx. 5–7 business days

Europe & United Kingdom

Shipping options:

Landmark Global: 7-10 business days on average

Landmark Global Express: approx. 5–7 business days

International

Most international destinations are available and can be confirmed at checkout.

Landmark Global delivery typically takes around 10 business days.

Import duties and taxes are not included in the product price or shipping cost. Customers are responsible for any applicable fees charged by their local customs authorities.

Returns

All sales are final. No returns or exchanges are accepted.

If you receive a defective or incorrect item, contact us at service@awesomechains.store within 3 days of receiving your package. Issues reported after this period may not qualify for resolution.