For all shipping inquires, email service@awesomechains.store.

Shipping

All orders are shipped from Tbilisi, Georgia. Orders are typically dispatched within 3–5 business days; however, delays may occur due to external factors. You will receive a confirmation email after placing your order and a separate notification once your order has shipped.

All products available on the website are in stock. You will never be required to wait for production before your order is shipped.

Awesome Chains is not liable for misplaced or stolen packages. If the shipping address provided at checkout matches the address to which the order was delivered, and the tracking status shows as “delivered,” responsibility for the package is transferred to the customer. Lost or stolen packages are non-refundable. If an issue arises, you may contact us at service@awesomechains.store and we will do our best to assist.

United States

Shipping options:

USPS: approx. 7–10 business days

UPS Express: approx. 5–7 business days

Europe & United Kingdom

Shipped via Landmark Global.

Estimated delivery time: 5–10 business days on average.

International

Most international destinations are available and can be confirmed at checkout.

Landmark Global delivery typically takes around 10 business days.

Import duties and taxes are not included in the product price or shipping cost. Customers are responsible for any applicable fees charged by their local customs authorities.

Returns

All sales are final. No returns or exchanges are accepted.

If you receive a defective or incorrect item, contact us at service@awesomechains.store within 3 days of receiving your package. Issues reported after this period may not qualify for resolution.